These Terms and Conditions (“Agreement”) govern the use of the website, purchasing of products, and services provided by Hugger Holder, including the sale of Koozie Dispensers (Hugger Holders). By accessing our website, purchasing products, or using our services, you agree to abide by these Terms and Conditions. If you do not agree with these Terms, please do not use our website or services.
1. General Terms
- Eligibility: By using this website and purchasing products, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction and have the legal capacity to enter into a binding contract.
- Account Registration: In order to make a purchase, you may be required to create an account. You agree to provide accurate, complete, and current information during the registration process, and you are responsible for maintaining the confidentiality of your account credentials.
- Modifications to Terms: We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. Your continued use of our website after such modifications constitutes your acceptance of the updated Terms.
2. Products and Orders
- Product Availability: We make every effort to keep the products listed on our website available for purchase. However, product availability is subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.
- Product Descriptions: We strive to provide accurate and up-to-date product descriptions and images. However, we do not guarantee that all product details, including colors and specifications, are entirely accurate, and we are not liable for any discrepancies.
- Pricing: Prices for products on our website are listed and are subject to change without notice. All applicable taxes, shipping fees, and other charges will be added to the total price at checkout.
- Order Acceptance: By submitting an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason. If we are unable to fulfill your order, we will notify you and may issue a refund if applicable.
3. Payment and Billing
- Payment Methods: We accept payment via [list payment methods, e.g., credit/debit cards, PayPal, etc.]. By providing payment details, you authorize us to charge your chosen payment method for the total amount due for your order.
- Billing Information: You agree to provide accurate billing information, including your name, address, and payment method details. You are responsible for any charges resulting from incorrect or incomplete billing information.
- Fraud Prevention: We may use third-party payment processors to securely handle your payment information. We reserve the right to cancel orders if we suspect fraudulent activity or if your payment is declined.
4. Shipping and Delivery
- Shipping Methods: We offer various shipping options, and the available choices will be presented during checkout. Shipping costs will be calculated based on the shipping method, destination, and size/weight of your order.
- Delivery Times: Delivery times are estimates and may vary depending on factors such as location, availability, and carrier delays. We do not guarantee specific delivery dates or times.
- International Orders: If you are ordering from outside , you may be subject to additional customs duties, taxes, or fees. You are responsible for ensuring compliance with your local laws and regulations.
5. Returns, Exchanges, and Refunds
- Return Policy: We accept returns within 30 days of purchase for most items, provided the products are unused, in their original condition, and in the original packaging. To initiate a return, please contact us at info@huggerholder.com.
- Exchanges: If you received a defective or damaged item, please contact us immediately for assistance. We will issue an exchange or refund based on the circumstances.
- Refunds: Refunds will be processed to the original payment method once the returned items have been received and inspected. Shipping fees are generally non-refundable unless the return is due to our error.